How Bright Futures Care Achieved 24/7 Cyber Protection at Scale
90%
reduction in false positives
60s
to contain high-severity threats
100%
of incidents closed within the first 30 days
1,100
users protected from day one
Client overview
- Client
- Bright Futures
- Sector
- Health and Social Care
- Service
- Enterprise Managed SOC
Bright Futures is a leading provider of specialist care and education for young people and adults with autism, learning disabilities and associated complex needs. As the organisation expanded, its leadership remained committed to delivering the highest standard of support both in person and online. With growth came a greater need for cyber protection that could scale with the business without increasing pressure on the internal IT team. Bright Futures partnered with Aruga Cyber to ensure their cyber defences developed in step with the organisation, and that every individual in their care remained fully safeguarded.
The challenge
The health and social care sector has become an increasingly common target for cyber criminals due to the sensitive nature of the data it holds. Any disruption caused by a breach can have serious operational, regulatory, and reputational consequences.
Before working with Aruga Cyber, Bright Futures was relying on Windows Defender and Microsoft 365's built-in tools. Filtering through the noise made it more challenging to identify threats that were critical. As the organisation grew, so did the need for a security capability that could keep pace without placing additional burden on the internal IT team.
The solution
To uphold Bright Futures' high security standards, Aruga Cyber deployed its 24/7 Managed Security Operations Centre (SOC) within just one day, including Microsoft Sentinel, data connectors, analytics rules, threat intelligence feeds and a dedicated Microsoft Teams channel, protecting 1,100 users from day one.
Following deployment, Aruga entered a four-week tuning and optimisation period to understand the organisation's operations, identify standard behaviour patterns, and eliminate false positives before enabling automatic containment. This tuning continues over time to make sure protection grows and adapts alongside the business.
Aruga's approach makes cyber security more accessible for care organisations. The reporting is clear and easy to understand, providing actionable insights which allow internal teams to make informed decisions and maintain oversight of their security environment.
“Before Aruga Cyber came on board, we were relying on Windows Defender and Microsoft 365's built-in tools, we were filtering through the noise, which made it more challenging to identify threats that were critical. The team at Aruga automated threat response, filtered out the noise, and helped us focus on the issues that matter. I'd absolutely recommend Aruga Cyber's services and their SOC to other organisations, especially care and education providers. Their speed, automation and clarity have made a real difference.”
The results
Since partnering with Aruga Cyber, Bright Futures has achieved a 90% reduction in false positives from when the tooling was first installed. High-severity threats are contained within 60 seconds, and 100% of incidents have been closed within the first 30 days.
The organisation can now monitor and detect threats in real time, even when staff are working remotely, and the pressure on the internal IT team has significantly reduced. The integration with Microsoft Teams has also enabled quick updates, transparent reporting, and accessible expert advice whenever needed.
90%
reduction in false positives
60s
to contain high-severity threats
100%
of incidents closed within the first 30 days
1,100
users protected from day one
Aruga Cyber's Managed SOC offers care providers the ability to stay protected without needing a large in-house security team. The 24/7 monitoring ensures that threats are detected and contained as soon as they appear, while automated, AI-powered processes eliminate delays and human error. Each Managed SOC implementation is tailored to the client's systems and workflows, ensuring that protection is effective and efficient.
Service used in this case study
Enterprise Managed SOC
24/7 managed security operations with Microsoft Sentinel, real-time Teams visibility, and guaranteed response SLAs.
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